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<channel>
	<title>Norled</title>
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	<url>https://www.norled.no/wp-content/uploads/2023/10/cropped-fav-32x32.png</url>
	<title>Norled</title>
	<link>https://www.norled.no/en/</link>
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	<item>
		<title>Order senior card</title>
		<link>https://www.norled.no/en/order-senior-card/</link>
		
		<dc:creator><![CDATA[raymond]]></dc:creator>
		<pubDate>Fri, 13 Sep 2024 07:20:46 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://www.norled.no/?p=21255635</guid>

					<description><![CDATA[<p>The Senior card applies for senior citizens older than 65 years, and who are travelling on Norled&#8217;s express boats in Sogn og Fjordane. We will send the card, payment on delivery, to the address you provide us with in this form. The Card</p>
<p>The post <a href="https://www.norled.no/en/order-senior-card/">Order senior card</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>The Senior card applies for senior citizens older than 65 years, and who are travelling on Norled&#8217;s express boats in Sogn og Fjordane. We will send the card, payment on delivery, to the address you provide us with in this form.</p>



<p>The Card</p>



<ul class="wp-block-list">
<li>is valid for 1 calendar year, starting January 1.</li>



<li>shall be shown without being asked for</li>



<li>can only be used by the person it is issued for</li>



<li>only valid on Norled&#8217;s express boats in what used to be Sogn og Fjordane county</li>



<li>The card cannot be used at specified times and days e.g. Friday afternoon, Sunday direction Bergen, and e.g. Christmas, Easter, Pentecost. </li>



<li>Norled is not responsible for lost cards</li>
</ul>



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                   <label>Birthdate</label>
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                   <span class="image-span fr-span" id="image-span">Portrait of card owner</span>
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<p>The post <a href="https://www.norled.no/en/order-senior-card/">Order senior card</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Follow the Ferry Code</title>
		<link>https://www.norled.no/en/follow-the-ferry-code/</link>
		
		<dc:creator><![CDATA[Øyvind Grødem]]></dc:creator>
		<pubDate>Thu, 29 Aug 2024 15:57:12 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://www.norled.no/?p=21255610</guid>

					<description><![CDATA[<p>1. Be nice and respectful of the crew and fellow passengers. 2. Always follow signals and instructions from the crew, this is important for your own safety and for the logistics on board. 3. Walk carefully on deck, it can be slippery here, especially if there is ice or rain. 4. Hold on to the [&#8230;]</p>
<p>The post <a href="https://www.norled.no/en/follow-the-ferry-code/">Follow the Ferry Code</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>1. Be nice and respectful of the crew and fellow passengers.</p>



<p>2. Always follow signals and instructions from the crew, this is important for your own safety and for the logistics on board.</p>



<p>3. Walk carefully on deck, it can be slippery here, especially if there is ice or rain.</p>



<p>4. Hold on to the railing on stairs to avoid fall injuries.</p>



<p>5. Be a responsible driver. Using a mobile phone behind the wheel with children on your lap is illegal and makes you inattentive.</p>



<p>6. Switch off the engine and put the handbrake/park mode on during the ferry crossing.</p>



<p>7. Turn off all exterior lights on the car, the light can dazzle the navigators on the bridge.</p>



<p>8. Turn off the car alarm, the alarm can cause hearing loss among the crew and passengers as well as frighten children and animals.</p>



<p>9. Look after children and animals during the entire crossing. Small children must not go alone on deck and pets must be kept on a leash.</p>



<p>10. Do not throw waste overboard, use our waste bins.</p>



<p></p>



<p></p>



<ol class="wp-block-list"></ol>



<h3 class="wp-block-heading"><strong><em><strong><em>Thank you for your cooperation &#8211; together we will get safely across the fjord!</em></strong></em></strong></h3>
<p>The post <a href="https://www.norled.no/en/follow-the-ferry-code/">Follow the Ferry Code</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>New electric ferries cut emissions on the Stokkvågen-Lovund-Træna connection by up to 90 percent</title>
		<link>https://www.norled.no/en/new-electric-ferries-cut-emissions-on-the-stokkvagen-lovund-traena-connection-by-up-to-90-percent/</link>
					<comments>https://www.norled.no/en/new-electric-ferries-cut-emissions-on-the-stokkvagen-lovund-traena-connection-by-up-to-90-percent/#respond</comments>
		
		<dc:creator><![CDATA[cathrine.gjertsen@norled.no]]></dc:creator>
		<pubDate>Mon, 22 Jan 2024 14:54:06 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<guid isPermaLink="false">https://newwww.norled.no/?p=21253677</guid>

					<description><![CDATA[<p>Norled won the tender for the ferry connections Stokkvågen-Lovund and Stokkvågen-Træna after delivering a concept that cuts emissions by up to 90 percent. Three new battery-hybrid ferries will enter the connection in 2027.</p>
<p>The post <a href="https://www.norled.no/en/new-electric-ferries-cut-emissions-on-the-stokkvagen-lovund-traena-connection-by-up-to-90-percent/">New electric ferries cut emissions on the Stokkvågen-Lovund-Træna connection by up to 90 percent</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>&#8211; The citizens and businesses in Nordland depend on good transport options and we are looking forward to getting the new ferries into operation. We look forward to the collaboration with Norled to get new and environmentally friendly ferries in place, says county councilor for transport, Marianne Dobak Kvensjø. The new ferries are designed specifically for the connection and to give the passengers and crew a good travel experience as they sail almost silently across the sea </p>



<p>&#8211; We are looking forward to further cooperation with Nordland County Municipality. And greatly appreciates the fact that they promoted emission-free solutions in their tender. Norled has long and good experience with electric ferries and we are looking forward to sailing electrically in Nordland as well, says Heidi Wolden, managing director of Norled. </p>



<p><strong>Three electric sister ships </strong><br>The three new buildings that will join the connection will all have capacity for 60 passenger cars and 250 passengers including crew. Drette ensures good capacity on the connections. The battery capacity for each of the ferries is approximately 8,000 kWh, making them the ferries with the largest battery capacity in Norway. </p>



<p>-Norled has an ambitious sustainability strategy with a clear goal of reducing emissions in our ferry and high-speed boat fleet until 2040. This means that we invest in low- and zero-emission vessels. The Stokkvågen-Lovund-Træna tender was therefore a tender we are very happy to win, explains Heidi Wolden.</p>



<p><strong>Havyard will build the ferries </strong><br>Norled has entered into a letter of intent with the shipyard Havyard for the construction of three of the battery ferries and also has an option for a fourth vessel. LMG Marine has designed the boats which will be identical. <br><br>&#8211; It is very great to be able to announce such news to our employees. The agreement gives us an excellent start for our investment in new construction. In addition, it will give us a long-term perspective which is very important. We greatly appreciate the process we have been a part of together with both Norled and LMG, and are looking forward to the collaboration, says Silje Smådal, sales manager at Havyard Leirvik.</p>
<p>The post <a href="https://www.norled.no/en/new-electric-ferries-cut-emissions-on-the-stokkvagen-lovund-traena-connection-by-up-to-90-percent/">New electric ferries cut emissions on the Stokkvågen-Lovund-Træna connection by up to 90 percent</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
					<wfw:commentRss>https://www.norled.no/en/new-electric-ferries-cut-emissions-on-the-stokkvagen-lovund-traena-connection-by-up-to-90-percent/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>We gained a whopping 98 points out of a possible 100 in GRESB&#8217;s assessment of our sustainability work in 2022!</title>
		<link>https://www.norled.no/en/we-gained-a-whopping-98-points-out-of-a-possible-100-in-gresbs-assessment-of-our-sustainability-work-in-2022/</link>
					<comments>https://www.norled.no/en/we-gained-a-whopping-98-points-out-of-a-possible-100-in-gresbs-assessment-of-our-sustainability-work-in-2022/#respond</comments>
		
		<dc:creator><![CDATA[cathrine.gjertsen@norled.no]]></dc:creator>
		<pubDate>Thu, 07 Dec 2023 12:17:12 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<guid isPermaLink="false">https://mb-server1.no/?p=21252274</guid>

					<description><![CDATA[<p>GRESB has assessed our sustainability work for 2022 and given us even more points for reporting this year than last year. We were the best out of 683 companies on the ‘performance’ part of the assessment. This shows whether the company measures important sustainability parameters, such as greenhouse gas emissions, and sets ongoing targets.</p>
<p>The post <a href="https://www.norled.no/en/we-gained-a-whopping-98-points-out-of-a-possible-100-in-gresbs-assessment-of-our-sustainability-work-in-2022/">We gained a whopping 98 points out of a possible 100 in GRESB&#8217;s assessment of our sustainability work in 2022!</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>GRESB has assessed our sustainability work for 2022 and given us even more points for reporting this year than last year. We were the best out of 683 companies on the &#8216;performance&#8217; part of the assessment. This shows whether the company measures important sustainability parameters, such as greenhouse gas emissions, and sets ongoing targets for these.</p>



<p><strong>Reporting and plans help to improve sustainability work</strong></p>



<p>Since 2021, we have worked systematically with sustainability and all areas within GRESB. We have gone through the areas where we have had room for improvement. We received a record 94 points last year and now the result is 98 points. Commercial director Lars Inge Vågen, who has overall responsibility for sustainability at Norled, is very satisfied with the result.</p>



<p>&#8211; Targeted and systematic work ensures progress. The work helps us to improve our sustainability efforts, which in turn benefits both the external environment, travelers, and employees, says Vågen.</p>



<p><strong>About GRESB:</strong></p>



<p>GRESB is a recognized standard that measures many different aspects of sustainability in a company. This gives us an indication of where we stand compared to other companies.</p>



<p>GRESB annually assesses how well large and small infrastructure companies around the world are doing on several sustainability indicators. The assessments are based on several internationally recognized reporting standards such as GRI, PRI, SASB, DJSI, TCFD recommendations, the Paris Agreement and the UN&#8217;s sustainability goals, in addition to regional and national guidelines. The comprehensive analysis goes through sustainability documentation from than 1,500 companies internationally.</p>



<p></p>



<p></p>
<p>The post <a href="https://www.norled.no/en/we-gained-a-whopping-98-points-out-of-a-possible-100-in-gresbs-assessment-of-our-sustainability-work-in-2022/">We gained a whopping 98 points out of a possible 100 in GRESB&#8217;s assessment of our sustainability work in 2022!</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Subscribe to email service messages</title>
		<link>https://www.norled.no/en/subscribe-to-email-service-messages/</link>
					<comments>https://www.norled.no/en/subscribe-to-email-service-messages/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 15:21:45 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/abonner-pa-e-post-driftsmeldinger/</guid>

					<description><![CDATA[<p>Fill in and submit this form to receive service messages for the Norled vessels in a specific county. If you wish to receive service messages via SMS, you can get step-by-step instructions here</p>
<p>The post <a href="https://www.norled.no/en/subscribe-to-email-service-messages/">Subscribe to email service messages</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>Fill in and submit this form to receive service messages for the Norled vessels in a specific county.</p>



<p>If you wish to receive service messages via SMS, you can get step-by-step instructions <a href="https://norled.no/en/subscribe-to-sms-service-messages/">here</a></p>



<div class="fr-main-container"><form name="nr-subscribe-form" id="nr-subscribe-form" method="post" action="" class="fr-form" onsubmit="disableButton()">
                    <div class="fr-input-container">
                    <label class="fr-label" for="radio">Subscribe or unsubscribe</label>
                   <div class="fr-radio-btn"><input type="radio" id="radio1" name="selected-option" value="Subscribe"/>Subscribe
                    <input type="radio" id="radio2" name="selected-option" value="Unsubscribe"/>Unsubscribe</div>
                    <div class="error-message" id="errorMessage8">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                   <label class="fr-label" for="country-select">Country</label>
                   <span class="fr-span">You will receive service messages for all Norled vessels that sail in the county you choose here.</span>
                   <select class="fr-input-select" name="country" id="countrySelect" required >
                   <option value="">Please Select</option>
                   <option value="agder">Agder</option>
                   <option value="hordaland">Hordaland</option>
                   <option value="oslofjorden">Oslofjorden</option>
                   <option value="rogaland">Rogaland</option>
                   <option value="møre_og_romsdal">Møre og Romsdal</option>
                   <option value="sogn_og_fjordane">Sogn og Fjordane</option>
				   <option value="østfold">Østfold</option>
                   <option value="troms">Troms</option>
                   <option value="trøndelag">Trøndelag</option>
                   </select>
                   <div class="error-message" style="margin-top: 6.5rem" id="errorMessage7">Woops, this field can not be blank, sorry</div>
                   </div>
                    <div class="fr-input-container">
                     <label class="fr-label" for="user-email">Email</label>
                   <input class="fr-input" type="text" name="user-email" id="user-email" data-error-id="errorMessage6" data-error-email="emailError"  required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage6">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
                   
                    </div>
                   <div class="btn-image-container">
                <button class="fr-send-button" id="form-submit-btn" type="submit" data-error-id="errorMessage8" data-error-name="selected-option" data-error-msg-id="errorMessage7" data-error-select="countrySelect" onclick="validateRadioSelect(this)">Send</button>
                </div>
                  </form></div></div>
<p>The post <a href="https://www.norled.no/en/subscribe-to-email-service-messages/">Subscribe to email service messages</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Ask about agent invoice</title>
		<link>https://www.norled.no/en/ask-about-agent-invoice/</link>
					<comments>https://www.norled.no/en/ask-about-agent-invoice/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 14:30:01 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/?p=21252043</guid>

					<description><![CDATA[<p>If you have questions about an invoice related to you as a booking agent, please use this form.</p>
<p>The post <a href="https://www.norled.no/en/ask-about-agent-invoice/">Ask about agent invoice</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>If you have questions about an invoice related to you as a booking agent, please use this form.</p>



<div class="fr-main-container"><form name="nr_ask_about_agent_form" id="nr_ask_about_agent_form" method="post" action="" class="fr-form" onsubmit="disableButton()">
                                                         
                     <div class="fr-input-container">
                    <label class="fr-label" for="agent-name">Agent user name</label>
                   <input class="fr-input" type="text" name="agent-name" id="agent-name" data-error-id="errorMessage0" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage0">Woops, this field can not be blank, sorry</div>
                    </div>
                     <div class="fr-input-container">
                    <label class="fr-label" for="agent-user-email">Agent user email</label>
                   <input type="text" name="agent-user-email" id="agent-user-email" class="fr-input" data-error-id="errorMessage1" data-error-email="emailError" required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage1">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
                    </div>
                   
                   <span style="font-size: 1.5rem">Invoice details</span>
                   <div class="fr-input-container">
                   <label class="fr-label" for="invoice-number">Invoice number</label>
                   <span>Please specify invoice number if it is relevant to your question</span>
                   <input class="fr-input" type="text" name="invoice-number" id="invoice-number" data-error-id="errorMessage2" required oninput="validateInput(this)"/>
                   <div class="error-message-with-span" id="errorMessage2">Woops, this field can not be blank, sorry</div>
                   
                   </div>
                    <span style="font-size: 1.5rem">Invoice question</span>
                   <div class="fr-input-container">
                    <label class="fr-label" for="invoice-question">Invoice question</label>
                   <span>Ask your booking agent related invoice question here</span>
                   <textarea rows="8" class="fr-textarea" name="invoice-question" id="invoice-question" data-error-id="errorMessage3" required oninput="validateInput(this)"></textarea>
                   <div class="error-message-textarea-with-span" id="errorMessage3">Woops, this field can not be blank, sorry</div>
                   
                   </div>
                 
                   <div class="btn-image-container">
                   <button class="fr-send-button" id="form-submit-btn" type="submit">Send</button>
                   </div>
                  </form></div>
<p>The post <a href="https://www.norled.no/en/ask-about-agent-invoice/">Ask about agent invoice</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Claim refund for cancelled booking</title>
		<link>https://www.norled.no/en/claim-refund-for-cancelled-booking/</link>
					<comments>https://www.norled.no/en/claim-refund-for-cancelled-booking/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 14:23:44 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/?p=21252036</guid>

					<description><![CDATA[<p>NB! A prepayed ticket or a ticket payed on credit, cannot be cancelled using this form. You have to cancel the booking yourself in the Norled Booking system. And then fill out this form to claim a refund for the booking you have cancelled. Notice: You cannot claim refund for å booking that is cancelled [&#8230;]</p>
<p>The post <a href="https://www.norled.no/en/claim-refund-for-cancelled-booking/">Claim refund for cancelled booking</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>NB! A prepayed ticket or a ticket payed on credit, cannot be cancelled using this form. You have to cancel the booking yourself in the Norled Booking system. And then fill out this form to claim a refund for the booking you have cancelled.</p>



<p>Notice: You cannot claim refund for å booking that is cancelled less than 7 days before departure.</p>



<p>If you want to change the pax category, departure date or time, that is not possible, and will also have to be cancelled using the Norled Booking system.</p>



<div class="fr-main-container"><span style="font-size: 1.5rem;">Agent details</span><form name="nr_claim_refund_form" id="nr_claim_refund_form" method="post" action="" class="fr-form" onsubmit="disableButton()">
                    <div class="fr-input-container">
                    <label class="fr-label" for="agent-name">Agent user name</label>
                   <input class="fr-input" type="text" name="agent-name" id="agent-name" data-error-id="errorMessage0" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage0">Woops, this field can not be blank, sorry</div>
                    </div>
                     <div class="fr-input-container">
                    <label class="fr-label" for="agent-user-email">Agent user email</label>
                   <input type="text" name="agent-user-email" id="agent-user-email" class="fr-input" data-error-id="errorMessage1" data-error-email="emailError" required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage1">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
                    </div>
                    <span style="font-size: 1.5rem;">Booking details</span>
                     <div class="fr-input-container" style="margin-top: 1rem">
                    <label class="fr-label">Departure date</label>
                   <span>According to the Agent agreement, it is not possible to change a booking where the departure date is less than 7 days away.</span>
                   <div class="fr-checkbox"><input type="checkbox" name="dep-date" id="depDate" required value="checked" data-error-id="checkBoxError" />
                  <span>The Departure date for this booking is more than 7 days away</span></div>
                  <div class="error-message" style="margin-top: 7rem" id="checkBoxError">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container" style="margin-top: 0.5rem">
                    <label class="fr-label">Booking cancelled</label>
                   <span>According to the Agent agreement, you must cancel the booking yourself in the Norled booking system.</span>
                   <div class="fr-checkbox"><input type="checkbox" name="booking-status" id="bookingStatus" value="checked" required data-error-id="errorMessage1"/>
                  <span>I have cancelled the booking myself in the Norled Booking system.</span></div>
                  <div class="error-message" style="margin-top: 7rem" id="checkBoxError1">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container" style="margin-top: 0.5rem">
                    <label class="fr-label" for="booking-id">Booking ID for the cancelled booking</label>
                   <input class="fr-input" type="text" name="booking-id" id="booking-id" data-error-id="errorMessage2" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage2">Woops, this field can not be blank, sorry</div>
                    </div>
                                      
                                   
                   <div class="btn-image-container">
                   <button class="fr-send-button" id="form-submit-btn" type="submit" data-error-id="checkBoxError" data-error-check="depDate" data-error-idb="checkBoxError1" data-error-checkb="bookingStatus" onclick="validateCheckbox(this)">Send</button>
                   </div>
                  </form></div>
<p>The post <a href="https://www.norled.no/en/claim-refund-for-cancelled-booking/">Claim refund for cancelled booking</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Change agent booking</title>
		<link>https://www.norled.no/en/change-agent-booking/</link>
					<comments>https://www.norled.no/en/change-agent-booking/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 14:16:30 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/?p=21251997</guid>

					<description><![CDATA[<p>It is only possible to change the pax number on a ticket bought on credit. A prepayed ticket must be cancelled using the Claim cancellation refund form. It is possible to change a ticket up until 7 days before departure. If you want to change the pax category, departure date or time, that is not [&#8230;]</p>
<p>The post <a href="https://www.norled.no/en/change-agent-booking/">Change agent booking</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>It is only possible to change the pax number on a ticket bought on credit. A prepayed ticket must be cancelled using the <a href="/en/claim-refund-for-cancelled-booking/">Claim cancellation refund</a> form. It is possible to change a ticket up until 7 days before departure.</p>



<p>If you want to change the pax category, departure date or time, that is not possible, and that booking will have to be cancelled using the <a href="/en/claim-refund-for-cancelled-booking/">Claim cancellation refund form</a>.</p>



<div class="fr-main-container"><form name="nr_change_agent_booking_form" id="nr_change_agent_booking_form" method="post" action="" class="fr-form" onsubmit="disableButton()">
                                     
                   <div class="fr-input-container">
                    <label class="fr-label" for="agent-name">Agent user name</label>
                   <input class="fr-input" type="text" name="agent-name" id="agent-name" data-error-id="errorMessage0" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage0">Woops, this field can not be blank, sorry</div>
                    </div>
                     <div class="fr-input-container">
                    <label class="fr-label" for="agent-user-email">Agent user email</label>
                   <input type="text" name="agent-user-email" id="agent-user-email" class="fr-input" data-error-id="errorMessage1" data-error-email="emailError" required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage1">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
                    </div>
                   <span style="font-size: 1.5rem">Booking details</span>
                   <div class="fr-input-container">
                   <label class="fr-label">Departure date</label>
                   <span>According to the Agent agreement, it is not possible to change a booking where the departure date is less than 7 days away.</span>
                   <div class="fr-checkbox"><input type="checkbox" name="dep-date" value="checked" id="depDate" required />
                  <span>The Departure date for this booking is more than 7 days away</span></div>
                  <div class="error-message" style="margin-top: 7rem" id="checkBoxError">Woops, this field can not be blank, sorry</div>
                  </div>
                  <div class="fr-input-container" style="margin-top: 1rem">
                    <label class="fr-label" for="booking-id">Booking ID</label>
                   <input class="fr-input" type="text" name="booking-id" id="booking-id" data-error-id="errorMessage2" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage2">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                    <label class="fr-label">Pax in original booking</label>
                   <span>Enter the number of pax in the existing booking you want to change</span>
                   <input class="fr-input" type="text" name="pax-original" id="pax-original" data-error-id="errorMessage3" data-error-email="emailError" required oninput="validateInput(this)"/>
                   <div class="error-message-with-span" id="errorMessage3">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                     <label class="fr-label">New pax</label>
                   <span>Enter the new number of pax you want to change to</span>
                   <input class="fr-input" type="text" name="new-pax" id="new-pax" data-error-id="errorMessage4" required oninput="validateInput(this)"/>
                   <div class="error-message-with-span" id="errorMessage4">Woops, this field can not be blank, sorry</div>
                    </div>
                   
                   <div class="btn-image-container">
                   <button class="fr-send-button" id="form-submit-btn" type="submit" data-error-id="checkBoxError" data-error-check="depDate" onclick="validateCheckbox(this)">Send</button>
                   </div>
                  </form></div>
<p>The post <a href="https://www.norled.no/en/change-agent-booking/">Change agent booking</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Register and accept agent agreement</title>
		<link>https://www.norled.no/en/register-and-accept-agent-agreement/</link>
					<comments>https://www.norled.no/en/register-and-accept-agent-agreement/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 14:11:09 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/?p=21251987</guid>

					<description><![CDATA[<p>This webform is for booking agents who want to cooperate with Norled. Please fill out all required fields and accept the terms of the working contract Important notice Please make sure you have a copy of the contracts with Norled for 2025 before starting to fill out this webform. You can download the contracts by [&#8230;]</p>
<p>The post <a href="https://www.norled.no/en/register-and-accept-agent-agreement/">Register and accept agent agreement</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>This webform is for booking agents who want to cooperate with Norled. Please fill out all required fields and accept the terms of the working contract</p>



<h3 class="wp-block-heading">Important notice</h3>



<p>Please make sure you have a copy of the contracts with Norled for 2025 before starting to fill out this webform. You can download the contracts by clicking on this link:<br><br><a href="/wp-content/uploads/2024/10/V3_-2025_Norled-agreement-1.pdf">Contract and General Terms </a><a href="/wp-content/uploads/2024/10/V3_-2025_Norled-agreement.pdf" target="_blank" rel="noreferrer noopener">for</a><a href="https://www.norled.no/wp-content/uploads/2024/10/V3_-2025_Norled-agreement-1.pdf" target="_blank" rel="noreferrer noopener"> Agents – 2025</a></p>



<h5 class="wp-block-heading">Company information</h5>



<p><strong><div class="fr-main-container"><form name="nr_register_accept_agreement_form" id="nr_register_accept_agreement_form" method="post" action="" class="fr-form" onsubmit="disableButton()">
                <div class="fr-input-container">
                <label class="fr-label" for="company-name">Company name</label>
                   <input class="fr-input" type="text" name="company-name" id="company-name" data-error-id="errorMessage0" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage0">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Business register number</label>
                   <input class="fr-input" type="text" name="business-reg-no" id="business-address" data-error-id="errorMessage1" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage1">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company address</label>
                   <input class="fr-input" type="text" name="company-address" id="company-address" data-error-id="errorMessage2" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage2">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">City</label>
                   <input class="fr-input" type="text" name="city" id="city" data-error-id="errorMessage3" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage3">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">State / Province / Region</label>
                   <input class="fr-input" type="text" name="state" id="state" data-error-id="errorMessage4" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage4">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Postal Code</label>
                   <input class="fr-input" type="text" name="postal-code" id="postal-code" data-error-id="errorMessage5" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage5">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Country</label>
                   <input class="fr-input" type="text" name="country" id="country" data-error-id="errorMessage6" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage6">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company contact person</label>
                   <span>Person in charge of accepting the agreement</span>
                   <input class="fr-input" type="text" name="company-contact-person" id="company-contact-person" data-error-id="errorMessage7" required oninput="validateInput(this)"/>
                   <div class="error-message-with-span" id="errorMessage7">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company contact title (optional)</label>
                   <span>Title of person in charge of accepting the agreement</span>
                   <input class="fr-input" type="text" name="company-contact-title" id="company-contact-title" data-error-id="errorMessage8" oninput="validateInput(this)"/>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company contact phone number</label>
                   <input class="fr-input" type="text" name="company-ph-number" id="company-ph-number" data-error-id="errorMessage9" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage9">Woops, this field can not be blank, sorry</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company contact email</label>
                   <input class="fr-input" type="text" name="company-contact-email" id="company-contact-email" data-error-id="errorMessage10" data-error-email="emailError" required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage10">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
                </div>
                
                
                
                
                <div class="fr-input-container">
                <label class="fr-label">Register my company contact email for Newsletters (optional)</label>
                  <div class="fr-checkbox"><input class="fr-input" type="checkbox" name="reg-news-letter" value="checked" id="newsLetter"/>
                <span>I accept to receive newsletters from Norled</span></div>
                </div>
                
                
                
                
                <div class="fr-input-container" style="margin-top: 2rem" >
                <label class="fr-label">Acceptance of contracts with Norled</label>
                  <span>Acceptance of contracts with Norled
                    A link to the contract is enclosed on this site, please read it carefully,
                    as it contains all terms and conditions for agents. Please make sure that the content of the contract is familiar to your employees.
                     If you need a copy of the contract please send an email to booking@norled.no. The contract is valid for one calendar year.</span>
                  <div class="fr-checkbox"> <input class="fr-input" type="checkbox" name="accept-contract" value="checked" id="contract" required/>
                  <span>I confirm to have read and accept the terms in the contract</span></div>
                  <div class="error-message" style="margin-top: 12.5rem" id="checkBoxError2">Woops, this field can not be blank, sorry</div>
                  </div>
                  
                  
                  
                  
                  
                <div class="fr-input-container">
                <label class="fr-label">Comments (optional)</label>
                  <textarea class="fr-textarea" rows="8" name="comments" id="comments"></textarea>
                </div>
                <span style="font-size: 1.5rem">Agent user details</span>
                <label class="fr-label">Will your agent login user be the same as your company contact? (optional)</label>
                   <span>This login user will have access to Norled/s agent booking system by using his or her email address as username when logging in.</span>
                   <div class="fr-checkbox"><input class="fr-input" type="checkbox" name="agent-user-login" value="checked"/>
                  <span>Our agent login user is the same as the company contact</span></div>
                <div class="fr-input-container">
                  <label class="fr-label">Agent username (optional)</label>
                   <span>Name of other person who will log in to the Norled booking website as agent instead of your company contact.</span>
                   <input class="fr-input" type="text" name="agent-user-name" id="agent-user-name" />
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Agent user email (optional)</label>
                   <input class="fr-input" type="text" name="agent-user-email" id="agent-user-email" data-error-email="emailError1" oninput="validateOptEmail(this)" />
                     <div class="error-message" id="emailError1">Invalid Email</div>
                </div>
                <span style="font-size: 1.5rem">Invoice details</span>               
                <label class="fr-label">Invoice address same as company address? (optional)</label>
                   <span>Please specify invoice address if other than company address.</span>
                   <div class="fr-checkbox"><input class="fr-input" type="checkbox" name="invoice-address-same" value="checked"/>
                  <span>Our invoice address is the same as company address</span></div>
                
                <div class="fr-input-container" style="margin-top: 2rem">
                <label class="fr-label">Company invoice email (optional)</label>
                   <span>Important notice! All invoices are sent by email. Please fill out an email address to where we can send the invoices.</span>
                   <input class="fr-input" type="text" name="company-invoice-email" id="company-invoice-email" data-error-email="emailError2" oninput="validateOptEmail(this)"/>
                <div class="error-message" style="margin-top: 7.5rem" id="emailError2">Invalid Email</div>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Company invoice address (optional)</label>
                   <input class="fr-input" type="text" name="company-invoice-address" id="company-invoice-address" />
                </div>
                <div class="fr-input-container">
                <label class="fr-label">City (optional)</label>
                   <input class="fr-input" type="text" name="invoice-city" id="city"/>
                </div>
                <div class="fr-input-container">
                <label class="fr-label">State / Province / Region (optional)</label>
                   <input class="fr-input" type="text" name="invoice-state" id="state" />
                </div>
                <div class="fr-input-container">
                <label class="fr-label">Postal Code (optional)</label>
                   <input class="fr-input" type="text" name="invoice-postal-code" id="postal-code" />
                </div>
                <div class="fr-input-container">
                   <label class="fr-label">Country (optional)</label>
                   <input class="fr-input" type="text" name="invoice-country" id="country"/>
                </div>
                  <div class="btn-image-container">
                   <button class="fr-send-button" id="form-submit-btn" type="submit" data-error-id="checkBoxError1" data-error-check="newsLetter" data-error-idb="checkBoxError2" data-error-checkb="contract" onclick="validateCheckbox(this)">Send</button>
                   </div>                      
                 </form></div></p>
<p>The post <a href="https://www.norled.no/en/register-and-accept-agent-agreement/">Register and accept agent agreement</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Wrong payment or charge</title>
		<link>https://www.norled.no/en/wrong-payment-or-charge/</link>
					<comments>https://www.norled.no/en/wrong-payment-or-charge/#respond</comments>
		
		<dc:creator><![CDATA[megabite]]></dc:creator>
		<pubDate>Wed, 06 Dec 2023 13:31:46 +0000</pubDate>
				<category><![CDATA[Nyttig info]]></category>
		<guid isPermaLink="false">https://mb-server1.no/feil-belop-betalt-eller-trukket/</guid>

					<description><![CDATA[<p>If your card has been overcharged or you otherwise payed too much, e.g. charged for 3 people instead of 2, then please fill out this form with all relevant information necessary to handle your case. This might include an attachment showing a scanned copy of your vehicle registration card, if you claim you have paid [&#8230;]</p>
<p>The post <a href="https://www.norled.no/en/wrong-payment-or-charge/">Wrong payment or charge</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>If your card has been overcharged or you otherwise payed too much, e.g. charged for 3 people instead of 2, then please fill out this form with all relevant information necessary to handle your case. This might include an attachment showing a scanned copy of your vehicle registration card, if you claim you have paid for a longer car than you drove on the ferry.</p>



<div class="fr-main-container"><form name="nr-wrong-payment-form" id="nr-wrong-payment-form" method="post" enctype="multipart/form-data" action="" class="fr-form" onsubmit="disableButton()">

                    <div class="fr-input-container">
                    <label class="fr-label" for="card-no">Card number (optional)</label>
                   <span>If there has been a wrong charge on a card, please provide the card number here.</span>
                   <input class="fr-input" type="text" name="card-no" id="card-no" />
                    </div>
                    <div class="fr-input-container">
                   <label class="fr-label" for="origin">Origin</label>
                   <input class="fr-input" type="text" name="origin" id="origin" data-error-id="errorMessage0" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage0">Woops, this field can not be blank, sorry</div>
                  </div>
                  <div class="fr-input-container">
                   <label class="fr-label" for="departure">Departure</label>
                   <span  class="fr-span">Please note that the season ticket apply for travel in both directions</span>
                   <input class="fr-input" type="text" name="departure" id="departure"  data-error-id="errorMessage8" required oninput="validateInput(this)"/>
                   <div class="error-message-with-span" id="errorMessage8">Woops, this field can not be blank, sorry</div>
                   </div>
                    <div class="fr-input-container">
                    <label class="fr-label" for="date-time">Date and time of trip</label>
                   <input class="fr-input" type="text" name="date-time" id="date-time" data-error-id="errorMessage9" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage9">Woops, this field can not be blank, sorry</div>
                   
                    </div>
                    <div class="fr-input-container">
                    <label class="fr-label">Describe situation surrounding overcharge of Norled card or otherwise wrong payment. Remember to attach your receipt and other documentation as files below in the form</label>
                   <textarea class="fr-textarea" rows="8" name="desc" id="desc" data-error-id="errorMessage10" required oninput="validateInput(this)"></textarea>
                   <div class="error-message-textarea-with-span" id="errorMessage10">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                     <label class="fr-label">Documentation, receipt (optional)</label>
                   <span>Attachment as file.</span>
                   <input class="input-file" type="file" name="image0" id="image0" accept="image/*" />
                   <label class="fr-attachment" for="image0">Upload File</label>                  
                    </div>
                    <div class="fr-input-container">
                     <label class="fr-label">Documentation, receipt (optional)</label>
                   <span>Attachment of other documentation</span>
                   <input class="input-file" type="file" name="image1" id="image1" accept="image/*" />
                   <label class="fr-attachment" for="image1">Upload File</label>                  
                    </div>
                    <div class="fr-input-container">
                     <label class="fr-label">Documentation, receipt (optional)</label>
                   <span>Attachment of other documentation</span>
                   <input class="input-file" type="file" name="image2" id="image2" accept="image/*" />
                   <label class="fr-attachment" for="image2">Upload File</label>                  
                    </div>
                    
                   
            
                  
                  
                   
                   <div class="fr-input-container">
               <label class="fr-label" for="user-name">Name</label>
                   <input class="fr-input" type="text" name="user-name" id="user-name"  data-error-id="errorMessage2" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage2">Woops, this field can not be blank, sorry</div>
                    </div>
                   <div class="fr-input-container">
               <label class="fr-label" for="address">Address</label>
                   <input class="fr-input" type="text" name="address" id="address"  data-error-id="errorMessage3" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage3">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
               <label class="fr-label" for="city">City</label>
                   <input class="fr-input" type="text" name="city" id="city" required data-error-id="errorMessage4"  oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage4">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                <label class="fr-label" for="postal-code">Postal Code</label>
                   <input class="fr-input" type="text" name="postal-code" id="postal-code"  data-error-id="errorMessage5" required oninput="validateInput(this)"/>
                   <div class="error-message" id="errorMessage5">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                   <label class="fr-label" for="acc-no">Account number</label>
                   <span>For refund of money on your card. Use SWIFT and IBAN codes if your bank is not a norwegian bank.</span>
                   <input class="fr-input" type="text" name="acc-no" id="acc-no" data-error-id="errorMessage1" required oninput="validateInput(this)" />
                   <div class="error-message-with-span" id="errorMessage1">Woops, this field can not be blank, sorry</div>
                    </div>
                    <div class="fr-input-container">
                <label class="fr-label" for="user-email">Email</label>
                   <input class="fr-input" type="text" name="user-email" id="user-email" data-error-id="errorMessage6" data-error-email="emailError" required oninput="validateEmail(this)"/>
                   <div class="error-message" id="errorMessage6">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="emailError">Invalid Email</div>
       
                    </div>
                    <div class="fr-input-container">
                <label class="fr-label" for="ph-number">Phone Number</label>
                   <input class="fr-input" type="text" name="ph-number" id="ph-number"  data-error-id="errorMessage7" data-error-num="numericError" required oninput="validateNumericInput(this)"/>
                   <div class="error-message" id="errorMessage7">Woops, this field can not be blank, sorry</div>
                   <div class="error-message" id="numericError">Enter Valid Number</div>
                    </div>
                  
                   <div class="btn-image-container">
                   <button class="fr-send-button" id="form-submit-btn" type="submit">Send</button>
                   </div>
                  </form></div>
<p>The post <a href="https://www.norled.no/en/wrong-payment-or-charge/">Wrong payment or charge</a> appeared first on <a href="https://www.norled.no/en/">Norled</a>.</p>
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